About

About US

Cluck & Chuck Farms is located at the SAN TIMOTEO CANYON RD, of Riverside county, California and we’re insanely committed to one thing: Being responsible stewards of the world’s rarest and most beautiful chickens.

Cluck & Chuck Farms is a farm, and we are not a commercial hatchery. A hatchery is just that; a business that hatches chicks. The production of eggs is usually relegated to contract chicken breeders, and the hatchery has little or no daily interaction with adult chickens or control over the breeding decisions that are critical to maintaining and improving the quality of flocks. If you flip through a hatchery catalog you’ll notice a very curious thing: You rarely see pictures of the chickens that produced the hatchery’s chicks. Why? Because most hatcheries don’t keep breeding flocks of chickens, and the quality of the breeding stock that produces eggs for the hatchery may not be particularly good.

Commercial hatcheries are essentially industrial operations designed and built to hatch chicks from eggs purchased from someone else. That’s why many of these hatcheries are housed in large metal buildings packed full of huge walk-in incubators and tucked into industrial parks. From the outside they could be mistaken for any type of wholesale industrial operation. This type of large-scale hatchery is very efficient and can produce chicks at a very low cost. But, those low chick prices carry with them some hidden costs, usually in the quality of the chicks you’re buying and the quality of life of the birds that produced them.

At Cluck & Chuck Farms, we select and raise our own breeding flocks. We provide them excellent feed and housing and constantly monitor their health. We are also rigorous in selecting the best breeding stock from generation to generation –often soliciting an expert second opinion in this process– and our goal is to improve the average quality of the birds we raise with each generation. It doesn’t mean that every bird we produce is perfect, but it does mean that we always strive to improve our livestock. We track the pedigrees of our birds, and injecting genetic diversity and reducing inbreeding problems is almost an obsession on our farm.

We don’t cut costs at the expense of the well-being of our chickens. We take these rare fowl and give them what they want most: lots of sunshine, clean air and warm breezes, some of the best natural spring water in the world, and plenty of room to grow and roam. Our chickens get to act according to their natural inclinations. They live in large pens or free-range year round. A pen that holds three chickens on Cluck & Chuck Farms is about the same size as a pen that holds a thousand chickens on a factory farm.

And when you buy chickens from  Farms you’ll see the difference. Our chickens grow healthy and strong from nutritious food. They are calm amid the daily interactions between people and the many chicken breeds on a bustling family farm. They are, in short, happy. It’s what you get when you take chickens and raise them the right way. 

What we Stand FOR?

Cluck & Chuck Poultry is a small, Wisconsin-owned business with a big emphasis on a diversity of breeds and varieties of poultry for the backyard hobbyist, farmer, hunter, and bird lover alike. We pride ourselves on not stopping at the sale, but educating for success with books, supplies, and conversation. Purely Poultry offers healthy and quality poultry and supplies for sale with attentive service. We make poultry dreams come true every day. 

Related Questions

Frequently Asked Questions

Answers to frequently asked questions from Cluck & Chuck Poultry Farm
COVID-19 information
Chickens do not carry or transmit COVID-19. As a mail order, web-based business, we are operating as usual and shipping out chicks as scheduled. As a farm, we are designated an “essential business” and allowed to operate without interruption. We have not experienced shipping disruptions from USPS due to COVID-19.

COVID-19 note: Our cancellation policy remains in effect. If you have any concerns or are unable to go to the post office, please notify us immediately so we can postpone or delay your order.
Is it safe to ship chicks?
 
Yes, it is perfectly safe to ship chicks. Just before hatch, chicks absorb the yolk which provides them with enough nutrients for their first days of life. We also provide the chicks with feed, Gro-gel, and heat packs when necessary. Our boxes are clearly marked to let the Post Office know to handle the chicks with extra care.
How much is shipping?
 
We charge a flat rate of $45 for sending a box of up to 20 chicks via USPS Priority Mail Express. Additional charges apply to orders over 20 chicks. Heat packs, Gro-gel, feed, and Marek’s vaccination are included with the cost of shipping.
Can you ship FedEx or UPS?
 
No, we can only ship via the United States Postal Service. FedEx and UPS do not accept shipments of poultry.
Can you ship to Canada?
 
We’re sorry, but we do not ship to Canada.
Do you ship to Hawaii and Alaska?
Yes! We can ship to Hawaii and Alaska.

ATTENTION HAWAII ORDERS: We require at least 2 weeks’ notice on all orders going to Hawaii to allow time to apply for and obtain the permit. If you select a shipping date that is not at least 2 weeks away, your order will likely be rescheduled.
Can I pick up my chicks/visit the farm?
 
We'd love to spend time with you on our farm, but we take biosecurity very seriously, and farm visits expose our flocks to the potential for inadvertent disease transmission. We simply can't take that risk, so we don't schedule farm tours or the pick-up of orders on the farm.
Can farm staff meet me somewhere so I can pick up my chicks?
 
Yes, we allow pickups from the post office located in Midway, FL the day your order is scheduled to ship. Please email or call us if you have this request so that we can make arrangements.
Tracking Updates / Where are my chicks? / Are my chicks lost?
 
It is very common for the tracking number to not update overnight or during the day. This does not mean your chicks are lost. Chicks are not guaranteed to arrive overnight and may arrive in 2-3 days depending on your location. Know that we see the exact same information on the tracking number that you and other Postal Service workers can. It is not possible for us to provide more information on the location of your chicks. Please stay calm and be patient. We will not refund shipping charges for orders that do not arrive by the estimated delivery date and/or time.
Why was my order rescheduled?
 
If you receive an email stating that your order has been rescheduled, the most likely scenario is that we were short on our hatch for at least one of the breeds in your order. If you are okay with receiving substitutions in the event of a shortage, please reach out to cluckchuckinfos@gmail.com    or (818) 925-6434   prior to your ship date to let us know!

We may also reschedule your order if we have not received full payment for your order. We will not ship your order until it is paid in full. If you ignore your payment reminders do not be upset when your order is rescheduled or canceled!
Why did I not receive an order confirmation email?
 
If you did not receive an order confirmation email with an order number, the first thing to check is your spam folder and that you have entered the correct email address. If you still do not see a confirmation email, it is likely that you did not complete checkout. Please email cluckchuckinfos@gmail.com or call (818) 925-6434 for assistance.
Are you NPIP certified/ What is your NPIP number?
Yes, we are NPIP certified. Our NPIP number is 58-1156-E.
What vaccinations do you offer?
We only offer a vaccination for Marek’s disease.
What is Marek’s Disease?
Marek’s Disease is a very common, highly contagious disease in chickens caused by herpes virus. Infected birds cannot be treated but the disease is controllable with vaccine. Contact your state agency for more information or if you suspect your birds have Marek’s disease.
What is Coccidiosis?
Coccidiosis is a protozoan parasite that thrives in warm wet living conditions. Coccidia is common in chicken flocks but can cause sickness and death if an overgrowth is not treated. Chickens develop a natural immunity but are most susceptible when living in wet and dirty conditions. Sickness typically occurs in birds that are under 6 months of age. Speak with your veterinarian if you need assistance with treatment options.
What is pasty butt?
Pasty butt is a very common condition for shipped chicks where droppings get stuck and block the chick’s vent. It can occur from stress, temperature changes, and dehydration. This is easily treatable but can cause death if not taken care of. Gently remove the stuck droppings with a warm, wetted paper towel. Use cation to not pull the down from the chick’s bottom. You will need to be patient as it could take some time to clear the vent of all stuck droppings. Pat the area dry with a clean paper towel and apply some vegetable or olive oil to the area with a q-tip to prevent more droppings from sticking. There are numerous instructional photos and videos that can be found online if you need a demonstration. Be sure to address the cause of pasty butt to prevent it from reoccurring.
Can you diagnose my chicken for me? / What’s wrong with my birds?
Our farm does not have a veterinarian on site. Please have your birds seen by someone with medical training and certifications that can give your bird a proper examination if you feel there is something medically wrong. If your bird’s life is on the line, do not wait on our response before taking action. There is not always someone in office and there is nothing we can do to save your birds.
Why are my birds dying?
It is impossible for us to know the answer this question. You need to have your birds examined/tested. Please note that the care of your birds is your responsibility. We are not responsible for the care that you provide to your birds and we do not offer refunds beyond the 72-Hour Live Chick Guarantee.

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